Privacy Policy

Information we collect and why

When you submit a form, we collect the details you provide: name, email, phone, service interests and messages. Golden Key requests also include past or current client status. Partner invitations may include company, category, website, license information, years in business and your application message. Please do not include sensitive personal information in free-text fields.

We use these details to respond to inquiries, provide requested real estate services, review applications, administer membership requests and maintain business records. Website hosting and security services may process IP addresses, browser details and request logs to deliver and protect the site.

Meta Pixel and advertising choices

With your permission, the Meta Pixel sends page-view information, website address, browser and device information, IP address and cookie identifiers to Meta for advertising measurement and personalization. We do not intentionally send your form entries to the Pixel. Meta may associate website activity with your account and use it under its own privacy policy.

We do not activate the Pixel unless you allow advertising. We honor Global Privacy Control signals by disabling it. Advertising disclosures to Meta may constitute sharing for cross-context behavioral advertising under California law. Rejecting advertising does not prevent you from using forms or requesting services.

This control saves your advertising opt-out for this browser. If you clear storage or use another browser, set your choice again.

You can also use your browser settings to delete cookies already placed by Meta. Turning off advertising stops future Pixel activity; it cannot retract information previously shared.

Disclosure and service providers

Form entries are processed through our website services and, where configured, delivered by email to our advisory team. We use hosting, data storage and email providers to operate these services. We may disclose relevant information to providers you choose, where necessary to fulfill your request, comply with law or protect rights and security. We do not sell form submissions for monetary payment.

Golden Key and invitation submissions are not publicly readable. Access is limited to authorized business purposes. External links and embedded YouTube content are governed by the respective providers' policies and may process technical information when you access them.

Retention and security

We retain information only as reasonably necessary for the purposes described, including handling inquiries, providing services, keeping required real estate records and resolving disputes. Retention depends on the record type, relationship and legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

California privacy rights

Subject to applicable CCPA and CPRA requirements and exceptions, California residents may request access to or a copy of personal information, the categories and specific pieces collected, sources, purposes and categories of recipients; request deletion or correction; and opt out of sale or sharing. Where applicable, you may limit use or disclosure of sensitive personal information. We do not request sensitive personal information for advertising or use it to infer personal characteristics.

You may exercise rights without discriminatory treatment. An authorized agent may submit a request with proof of authority. We may verify your identity using information relevant to your relationship with us, without requesting unnecessary sensitive data. We acknowledge requests within 10 business days and respond to verified access, correction or deletion requests within 45 calendar days, unless a permitted extension is needed and explained.

Send requests to info@pppluxuryhomes.com or call (858) 214-9910. Use the subject “California Privacy Request.” For opt-outs, identity verification is not required. We apply opt-outs as soon as feasible and within applicable deadlines.

Children and notice updates

Our services are intended for adults. We do not knowingly collect personal information from children under 16 or knowingly sell or share their information. Contact us if you believe a child submitted information. Material changes to this notice will be posted here with an updated effective date.